Ready to step up your client experience game?

In this episode, Robyn Kyberd shares her best tips when it comes to providing your clients with the red carpet treatment... without spending a fortune or taking up all of your time.

If you've been (unintentionally) neglecting your clients and you want some tips on how to show them some love, you'll want to tune in to this one!

HEY HEY HEY!

Before you hit that play button, I want to make sure you don't miss the Back to Business Bundle Giveaway!

You get over $2000 worth of exclusive high-end digital products, courses & resources for propelling your impact & income completely FREE of charge. But, hurry you can only snag these free gifts from Sept 3, 2019 – Sept 17, 2019

Register here at www.backtobusinessbundle.com/

Now, back to the episode:

In this episode, we talk about: 

  • Why a client touch-point review is better for both you AND your clients 
  • How a high-quality client experience can be an income multiplier
  • How to bridge the gap between automations & caring for our customers
  • Automating your premiere client experience
  • Simple steps you can implement TODAY to improve your own client experience
  • Robyn's tips for navigating awkward conversations with clients 

Click here to listen on Itunes

 

// This episode is brought to you by:

The FREE (I really should charge for this one) Freebies That Serves and Sell Mini-Course: Learn how to attract an email list of BUYERS not just randos who will bloat your Convert Kit bill and never read anything you send. https://www.katedoster.com/freebies 

And the Back to Business Bundle Giveaway... 

The Back to Business Bundle is my brand new freebie mall where you can get your hands on:

  • 7 Courses
  • 2 Bundles
  • 26 Email templates
  • 1 Coaching contract
  • 2 Audio trainings
  • $250 Worth of FREE stock photos
  • 5 Pre-made Trello boards 
  • PLUS a special bonus!

Hurry you can only snag these free gifts from Sept 3, 2019 – Sept 17, 2019

Register here at www.backtobusinessbundle.com/

 

/ / Robyn's Info

Robyn Kyberd is a digital marketer and business development consultant at Optimise and Grow Online, a haven for visionary entrepreneurs and small businesses who seek custom business and marketing strategies to suit their unique business and personality.

Known for her data-driven decision-making and UX prowess, Robyn has a talent for uncovering hidden insights and using them to build connections between your ideas and your customers in ways to amplify your business growth and momentum.

From digital marketing to web development, automation to business systems optimisation, Robyn helps visionary business owners and freelancers make their mark on the world in a positive, connected and efficient way. She is also incredibly good at identifying, fixing and automating all the I’m-not-thinking-about-that processes that are costing clients time, energy, and income.

Find her at optimiseandgrowonline.com.au, where you can find new ways to optimise and grow your business.

Robyn Kyberd
Founder of Optimise and Grow Online

https://www.facebook.com/optimiseandgrowonline/

https://www.linkedin.com/in/robyn-kyberd/

https://www.instagram.com/optimiseandgrowonline/

https://www.pinterest.com/robynkyberd/

 

/ / Resources Mentioned

Loom (create sharable videos with one click)

Active Campaign (email service provider)

Dubsado (business management software)

 

 

// Subscribe & Review in iTunes

Are you subscribed to Inbox Besties? If you’re not, you're missing out on a bunch of bonus free resources and behind the scenes action I'm not sharing any where else (including this blog).   So be sure to subscribe in Itunes  // Stitcher  // Spotify  now. 

September 9, 2019

Double Dog Dare #40

It's Monday. Which means it's time for another Double Dog Dare; where I give you one action task to complete this week to grow your business, list, mindset or piggy bank's pants. 

 

//  Get Credit!
Tag me in your Instagram Stories @kate_doster once you do your Double Dog Dare Ya for a future shoutout

 

**Want a $25 Amazon Gift Card?**

Everyone who leaves a review on itunes (Apple podcasts) during the months of May, June, July & August will be entered in a monthly drawing to win a $25 Amazon gift card. So leave your review early for more chances to win.  Be sure to include your Instagram handle or someway for me to contact you if you win. 

 

// Love Your List Get On The Waitlist Yo

Http://www.loveyourlist.co

 

// Free Stuff For You

 

[Email Ideas] Don’t worry about what to email your list until 2021! https://www.katedoster.com/2years

 

[Free Challenge] Finally start your profitable blog - https://www.katedoster.com/blogging

 

[Free Course] Create a freebie that serves and sell - free course! - https://www.katedoster.com/freebies

 

[Free Trello Board] FB Group Promo Board -https://www.katedoster.com/fb-trello-board/

 

[Free Audio Book ] From Audible https://www.katedoster.com/freebook

 

Free 30 Day Trial of ConvertKit - https://www.katedoster.com/ck

 

 

//  Let’s Connect

 

Email |  kate@katedoster.com

Questions For the Podcast| https://www.katedoster.com/ask

Blog | https://www.katedoster.com/blog

Instagram |https://www.instagram.com/kate_doster/

Free Facebook Community |: https://www.facebook.com/groups/superfriendssecretlair/

Pinterest | https://www.pinterest.com/thekatedoster/

Facebook |https://www.facebook.com/katedostercommunications/

Twitter | https://twitter.com/katedoster

It’s a behind the scenes look at the Back To Business Bundle Giveaway going on right now until Sept. 17, 2019 where you can get $2000 worth of free courses, templates and resources to grow your income and impact on line.

 

Resources mentioned:

Trello - For keeping track of yourself & contributors

Airtable - For the contributors to submit their stuff and for you to house your swipe file

Divi Site Builder - For building your giveaway site

Siteground - For lighting fast hosting

Namecheap - For cheap domain names

Share-a-sale - my favorite affiliate program.

 

Head over to the BackToBusinessBundle.com to get your hands on…

 

  • The List 911 Action Pack - a 28 Email Template Set - by Kate Doster ($147) 
  • The Summit in the Box Kit - by Krista Miller ($297)
  • Go Live, Get More Sales Course - by Ed Troxell ($97)
  • Elevate your Brand Stock Photo Bundle - by Jasmine Hunt of SheBoldStock ($250) 
  • Insta-Start - by Naima Sheikh ($97)
  • YouTube For Beginners - by Jessica Freeman ($79)
  • 1:1 Coaching Agreement Template - by Nakia Gray ($150) 
  • Instant Customers - The Course - by Eden Fried ($197)
  • Getting Back To Business Trello Board Bundle - by Kate Doster ($79)
  • Course Creator SEO Crash Course - by Feuza Reis ($97) 
  • BACK TO BUSINESS CX (Customer Experience) BUNDLE - by Robyn Kyberd ($227) 
  • Brand Influencer Program Blueprint for online stores - by Andrea Thomas ($197) 
  • Build the Business of Your Dreams - by Rita Ester ($150) 
  • Blog Shop in 60: Adding physical goods to your blog - by Adrien Walker ($250)

BackToBusinessBundle.com

September 2, 2019

Double Dog Dare #39

It's Monday. Which means it's time for another Double Dog Dare; where I give you one action task to complete this week to grow your business, list, mindset or piggy bank's pants. 

 

//  Get Credit!
Tag me in your Instagram Stories @kate_doster once you do your Double Dog Dare Ya for a future shoutout

 

// Love Your List Get On The Waitlist Yo

Http://www.loveyourlist.co

 

// Free Stuff For You

 

[Email Ideas] Don’t worry about what to email your list until 2021! https://www.katedoster.com/2years

 

[Free Challenge] Finally start your profitable blog - https://www.katedoster.com/blogging

 

[Free Course] Create a freebie that serves and sell - free course! - https://www.katedoster.com/freebies

 

[Free Trello Board] FB Group Promo Board -https://www.katedoster.com/fb-trello-board/

 

[Free Audio Book ] From Audible https://www.katedoster.com/freebook

 

Free 30 Day Trial of ConvertKit - https://www.katedoster.com/ck

 

 

//  Let’s Connect

 

Email |  kate@katedoster.com

Questions For the Podcast| https://www.katedoster.com/ask

Blog | https://www.katedoster.com/blog

Instagram |https://www.instagram.com/kate_doster/

Free Facebook Community |: https://www.facebook.com/groups/superfriendssecretlair/

Pinterest | https://www.pinterest.com/thekatedoster/

Facebook |https://www.facebook.com/katedostercommunications/

Twitter | https://twitter.com/katedoster

Get access to over $2000 worth of amazing courses, templates and stock photo for free starting Sept. 3, 2019 at 9am EST. Get on the reminder list - www.backtobusinessbundle.com

If we hit 50 reviews on Itunes/Apple Podcast by Sept. 5 instead of giving away 2 $25 gift cards to amazon, I’m going to up it to 3 $50 Amazon gift cards. Katedoster.com/itunes

To qualify leave a review on iTunes by Sept. 4 with your instagram handle in the review so we can contact you if you win. 

On the Sept. 6 we’ll raffle off the gift cards.

For past winners - if we hit 50, I’ll send you an extra $25 in amazon cash too.

Email timers:

Free - https://www.emailtimers.com/

Free - Motion mail app

Paid - Deadline Funnels

 

www.loveyourlist.co waitlist y’all.

August 26, 2019

Double Dog Dare #38

It's Monday. Which means it's time for another Double Dog Dare; where I give you one action task to complete this week to grow your business, list, mindset or piggy bank's pants. 

 

GET ALL YOUR AMAZING FREE GOODIES AT BACKTOBUSINESSBUNDLE.COM

 

//  Get Credit!
Tag me in your Instagram Stories @kate_doster once you do your Double Dog Dare Ya for a future shoutout

 

**Want a $25 Amazon Gift Card?**

Everyone who leaves a review on itunes (Apple podcasts) during the months of May, June, July & August will be entered in a monthly drawing to win a $25 Amazon gift card. So leave your review early for more chances to win.  Be sure to include your Instagram handle or someway for me to contact you if you win. 

 

// Love Your List Get On The Waitlist Yo

Http://www.loveyourlist.co

 

// Free Stuff For You

 

[Email Ideas] Don’t worry about what to email your list until 2021! https://www.katedoster.com/2years

 

[Free Challenge] Finally start your profitable blog - https://www.katedoster.com/blogging

 

[Free Course] Create a freebie that serves and sell - free course! - https://www.katedoster.com/freebies

 

[Free Trello Board] FB Group Promo Board -https://www.katedoster.com/fb-trello-board/

 

[Free Audio Book ] From Audible https://www.katedoster.com/freebook

 

Free 30 Day Trial of ConvertKit - https://www.katedoster.com/ck

 

 

//  Let’s Connect

 

Email |  kate@katedoster.com

Questions For the Podcast| https://www.katedoster.com/ask

Blog | https://www.katedoster.com/blog

Instagram |https://www.instagram.com/kate_doster/

Free Facebook Community |: https://www.facebook.com/groups/superfriendssecretlair/

Pinterest | https://www.pinterest.com/thekatedoster/

Facebook |https://www.facebook.com/katedostercommunications/

Twitter | https://twitter.com/katedoster

Can we get to 50 reviews of Inbox Besties by September? - Please leave a rating and review on iTunes to be entered to win a $25 Amazon gift card

 

This is more of a personal update episode : So if you’re looking for more actionable advice for your own business checkout:

[90] How to create offers that virtually sell themselves

[93] Exactly what to write your welcome series to create fans and buyers

[98] How to start selling physical products for $0 with  Adrien Walker From Miss Ecom

 

http://backtobusinessbundle.com/ - Get on the reminder list of how you can get your hands on over $1000 courses, templates and digital downloads for $0!  It’s going down Sept 3 - Sept 17 only

 

Seo course I’m loving —— https://stupidsimpleseo.co

 

My Free Blogging Planner - https://www.katedoster.com/blogging-planner/

Get on the wait list for Love Your List email marketing and copywriting course -  www.loveyourlist.co

 

 

For copy reviews email me kate@katedoster.com subject line [Copy Audit]

https://toggl.com/ for tracking your time - it’s free!

 

What you should listen to next on Inbox Besties:

[76] How To Boost Your Traffic With Viral Content & Pinterest 

[24] How To Get 3000+ New Email Subscribers Using Premium Giveaways with Maria Saracen

[EP 97] Is your website stealing $1000’s from you every month? w/ Jessica Freeman

August 19, 2019

Double Dog Dare #37

It's Monday. Which means it's time for another Double Dog Dare; where I give you one action task to complete this week to grow your business, list, mindset or piggy bank's pants. 

[Free Audio Book ] From Audible https://www.katedoster.com/freebook

//  Get Credit!
Tag me in your Instagram Stories @kate_doster once you do your Double Dog Dare Ya for a future shoutout

 

**Want a $25 Amazon Gift Card?**

Everyone who leaves a review on itunes (Apple podcasts) during the months of May, June, July & August will be entered in a monthly drawing to win a $25 Amazon gift card. So leave your review early for more chances to win.  Be sure to include your Instagram handle or someway for me to contact you if you win. 

 

// Love Your List Get On The Waitlist Yo

Http://www.loveyourlist.co

 

// Free Stuff For You

 

[Email Ideas] Don’t worry about what to email your list until 2021! https://www.katedoster.com/2years

 

[Free Challenge] Finally start your profitable blog - https://www.katedoster.com/blogging

 

[Free Course] Create a freebie that serves and sell - free course! - https://www.katedoster.com/freebies

 

[Free Trello Board] FB Group Promo Board -https://www.katedoster.com/fb-trello-board/

 

 

 

Free 30 Day Trial of ConvertKit - https://www.katedoster.com/ck

 

 

//  Let’s Connect

 

Email |  kate@katedoster.com

Questions For the Podcast| https://www.katedoster.com/ask

Blog | https://www.katedoster.com/blog

Instagram |https://www.instagram.com/kate_doster/

Free Facebook Community |: https://www.facebook.com/groups/superfriendssecretlair/

Pinterest | https://www.pinterest.com/thekatedoster/

Facebook |https://www.facebook.com/katedostercommunications/

Twitter | https://twitter.com/katedoster

In this week's episode we are talking with physical product and e-commerce scaling expert Andrea Thomas who shares with us what's it's like to:

  • Think up an idea (like on Shark Tank) and actually getting created and mass produced. 
  • All the dirty details of getting prototype made
  • Finding suppliers, laborers and importing your finish goods back into the US if you need too
  • The right questions to ask about patenting your products and who you should be asking 
  • How to find over seas suppliers and when it's a smart (or dumb) move
  • How to get your original  products sold on Amazon and how to say in their good graces
  • How she turn an ordering mishap into a golden opportunity 

 

***Don't forget to take a pictures and tag us on Instagram - @kate_doster & @andreathomascollective*** 

 

Resources  mentioned //

Scratch Me Not - Shelves Flip Mitten Sleeves for scratching thumb-sucking, hair pulling & more. (Andrea's physical product company). 

Andrea’s must join Women of Ecommerce  Facebook Group-https://www.facebook.com/groups/WomenOfEcommercce/

Andrea’s New Course - Social To Sales For Scaling Your Ecom Business  - bit.ly/fromsocialtosales

Andrea’s Grow Your Online Store Website

 

Get 2 years worth of email ideas so you don't need to worry about what to email your list until 2021! - --- www.katedoster.com/2years

https://www.alibaba.com for sourcing drop shipping and Ecom products

Ep. 96 - Selling physical products on your blog for $0 with Adrien Walker From Miss Ecom

For Full Shownotes: https://www.katedoster.com/andrea-thomas

 

Andrea Thomas Official Bio:

She invented the Award Winning ScratchMeNot being used by children worldwide. Her and her products have been featured in several publications and platforms throughout the years. She knows by increasing her sales tremendously over the years, she is reaching more little ones, giving them protection and relief and their parents peace! To this day, she raises awareness around skin conditions affecting children.

As a mother of 5, she is a speaker and community advocate to raise awareness around skin conditions and allergies affecting children, as well as encouraging women within e-commerce to grow and scale their businesses to expand their own movement. Most recently, she celebrated her 10,000th order on one of her sales channels and continuing to grow as she guides others to their own success.

Today, she continues to run ScratchMeNot and teaching others who manufacture, wholesale, private label - selling physical products -how to Launch & Scale their business...profitably.

________________

You've read this far, why not hit subscribe and leave a short 3 sentence review. 

 

 

August 12, 2019

Double Dog Dare #36

It's Monday. Which means it's time for another Double Dog Dare; where I give you one action task to complete this week to grow your business, list, mindset or piggy bank's pants. 

 

//  Get Credit!
Tag me in your Instagram Stories @kate_doster once you do your Double Dog Dare Ya for a future shoutout

 

**Want a $25 Amazon Gift Card?**

Everyone who leaves a review on itunes (Apple podcasts) during the months of May, June, July & August will be entered in a monthly drawing to win a $25 Amazon gift card. So leave your review early for more chances to win.  Be sure to include your Instagram handle or someway for me to contact you if you win. 

 

// Love Your List Get On The Waitlist Yo

Http://www.loveyourlist.co

 

// Free Stuff For You

 

[Email Ideas] Don’t worry about what to email your list until 2021! https://www.katedoster.com/2years

 

[Free Challenge] Finally start your profitable blog - https://www.katedoster.com/blogging

 

[Free Course] Create a freebie that serves and sell - free course! - https://www.katedoster.com/freebies

 

[Free Trello Board] FB Group Promo Board -https://www.katedoster.com/fb-trello-board/

 

[Free Audio Book ] From Audible https://www.katedoster.com/freebook

 

Free 30 Day Trial of ConvertKit - https://www.katedoster.com/ck

 

 

//  Let’s Connect

 

Email |  kate@katedoster.com

Questions For the Podcast| https://www.katedoster.com/ask

Blog | https://www.katedoster.com/blog

Instagram |https://www.instagram.com/kate_doster/

Free Facebook Community |: https://www.facebook.com/groups/superfriendssecretlair/

Pinterest | https://www.pinterest.com/thekatedoster/

Facebook |https://www.facebook.com/katedostercommunications/

Twitter | https://twitter.com/katedoster

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